What's new in Ringotel - December 2025

As we wrap up 2025, we want to thank you for being a part of the Ringotel community. This year has been focused on improving the reliability of the platform and improving the experience for Ringotel users.

TL;DR

• macOS arm64 version
• Import SMS numbers in bulk
• Opt-out list management
• "Always on top" feature in the desktop app
• Prevent password change for users
• Sync call activity with the updated "message" API method
• What's next in 2026

Native macOS performance: Our new macOS arm64 version is here! Enjoy improved performance on Apple Silicon, native "Keep in Dock" support, and seamless Click-to-Call functionality.

Import SMS numbers and new Opt-out list management: You can now import SMS numbers in bulk, auto-assign users and apply settings to hundreds SMS numbers at once.

We also added Opt-out list management that allows admins to add or remove numbers that asked to stop communnication through the built-in 10DLC opt-out feature.

Always on Top: Quickly toggle the desktop app (supported on the latest versions for Windows and Mac) to stay always on top of other windows by right-clicking the taskbar icon.

Prevent password change for users: Admins can now prevent password changes for users to enhance security.

For Developers

We have updated the "message" method of the Messaging API to allow you to sync not only your message history, but also your call history.

You can sync your call activity using the updated "message" API method as follows:

{
    "method": "message",
    "params": {
        "sessionid": "1738273559644-acb978e33dd4646786",
        "content": {
            "activity_type": "outbound",
            "call_duration": 105,
            "caller_number": "9009",
            "called_number": "380820432435",
            "call_subject": "Brieff Utterances",
            "call_summary": "The conversation consists of brief, repetitive utterances from both speakers, primarily 'Oh' and 'I don't know'."
        },
        "type": 8,
        "orgid": "17076444409917912922"
    }
}

Looking ahead to 2026

We aren’t slowing down! In 2026, look forward to:

• Single Sign-On (SSO): Log in securely via Google and Microsoft 365.
• Unified BLF Buttons: Status indicators and short-code dialing in one button!
• G722 audio codec support.
• AI Agents.
• and more

Thank you for a wonderful 2025. We look forward to connecting with you in the New Year!