AI Assistant launch: Details and pricing.

Our AI Assistant is officially launched on October 6, 2025 and became a core part of the Ringotel platform! You can already take advantage of these game-changing features:

• Intelligent Call Summaries: We’ve significantly improved our call summary engine, so you get concise, accurate recaps of every conversation that are fully customizable to your business needs - from simple notes to extracting key points, action items, and sentiment analysis. Just input the right summarization prompt, and the AI Assistant will do its magic.
• Searchable Multi-Channel Transcriptions: Our AI Assistant now uses multi-channel transcription to accurately identify and distinguish between different speakers in a conversation. And with the search feature, you can find specific keywords and discussed information. Users can also share transcriptions as a TXT file for audit or post-processing.
• Full Control: Ringotel administrators have the flexibility to enable/disable AI Assistant features and call transcription separately, for each user. Moreover, users have the option to disable call transcription on a per-call basis or turn it off completely in their app settings.
• Seamless CRM & Webhook Integration: With the CRM or Webhook integration, AI Assistant will automatically log call insights, tasks, and customer data into your CRM, ensuring that every piece of information is captured and accessible, or send them to your webhook (like Zapier or n8n!) to build advanced workflows.
• Works with Your Desk Phone: Our AI Assistant is available not just for softphone calls. It seamlessly works with calls made from your connected desk phone (registered through Ringotel), making sure that no valuable information is missed.

Pricing

Starting on October 6, 2025, the following per-minute pricing is applied for calls where the AI Assistant was enabled:

Minutes/month* -- Price per minute

0-20,000 -- €0.010

20,001-50,000 -- €0.009

50,001-100,000 -- €0.008

100,001-300,000 -- €0.007

300,001-500,000 -- €0.006

over 500,000 -- €0.005

*Total number of minutes per Ringotel account per month.

Promotional credits

We are also introducing monthly promotional minutes for Ringotel partners to make it easier for users to use the features. The amount of credit applied to a partner will depend on the partner's subscription tier:

Tier 0 - 500 minutes

Tier 1 - 1000 minutes

Tier 2 - 2000 minutes

Tier 3 - 4000 minutes

Tier 4 - 8000 minutes

Tier 5 - 16000 minutes

Tip: You can find your account's current tier level and the total usage in your Ringotel admin portal > Menu > Billing.

How do promotional credits work?

The promotional minutes will be applied each month according to the current subscription tier level. If not fully used, the promotional minutes will not roll over to the next month. They will be applied as a discount on the invoice for the AI Assistant subscription.

If you have any questions or feedback, please contact our team via the live chat or at support@ringotel.co and we will be happy to help.